We’re with you every step of the way to build close collaborative partnerships, provide personalized training, and ensure our products are performing to the highest standards.
Legendary Site Support
We work closely with our customers to help them achieve an exponential return on investment via additional training, on-site support, and real-time reporting.
Our focus is always on intimately understanding your unique site conditions and priorities, working to meet your goals together.
Dedicated site account managers are on site as often as needed, ranging from weekly to monthly, to inspect installed CR Powered by Epiroc products, identify any areas for enhancements, and provide advice based on 40+ years of mining industry experience.
Where we identify performance opportunities, we may partner with customers to develop solutions optimized for their requirements.
See the Bigger Picture with Data and Reporting
It’s not enough to have the best equipment and technology. Even our intuitive products require training and support to perform at the limits of their potential.
Our Analysis & Improvement service interprets and analyses the data from our digital solutions, identifying trends and parsing meaning, and collaborating with you to pursue growth targets.
X-Calibre – our condition monitoring, performance tracking, and reporting app – enables our customers to understand the current condition of their equipment while planning and budgeting for future maintenance requirements.
With our industry-leading support, our customers have seen:
- Better maintenance predictions
- Less unscheduled down time
- Increased productivity
- More consistent payloads
Advanced Productivity Technology
Setting New Standards in Performance
We’re on a mission to revolutionize mining. We engineer advanced mining solutions to unlock productivity, enhance safety and reduce maintenance requirements. Backed by an uncompromising design process, data-based testing protocol, and passionate engineers, our mining equipment and technology are built so you can mine smarter.
Why CR Powered by Epiroc?
We Know Mining
After 40+ years serving miners exclusively, we GET you, from common challenges to operational priorities.
We Work Closely With You
We’re on the ground with you, always looking for improvements, solving problems, and supporting you every step of the way to greater productivity.
We’re Passionate Innovators
We never stop on our mission to develop the most advanced solutions in the world. We use cutting-edge technologies like FEA and scale testing to precision engineer every centimeter.
Our door is always open
Get in touch to start the conversation
We thrive on building collaborative partnerships with the world’s best miners.
If that sounds like you, we’d love to talk.
Fill out the form to get the ball rolling.