Meet Camilla, our Group Quality Lead. Joining our team recently, Camilla was very keen to be part of a diverse company that is rapidly growing. With a Master of Science in Engineering Management from the University of Technology Sydney, Camilla has added valuable experience to our team.
“I had two very interesting interviews with key stakeholders for this role. I connected with everyone straight away during the interviews, and the challenges presented for this role made me want to get on board straight away. I could see that I would be able to make a difference and felt like a very good fit with the team.”
As the Group Quality Lead, her mission is to ensure we’re living our values of exceptional customer experience and excellence. Daily work consists of following up on quality reports, especially any customer complaints or feedback. She supports quality investigations to find root causes of any gaps in quality and completes effectiveness reviews to ensure we have appropriately closed those gaps.
“I find it very rewarding to work on projects that I know will support CR Powered by Epiroc’s growth and values, in particular Customer and Excellence.”
Camilla and her team recently analyzed quality issues that have impacted our customers over the last 12 months, leading to her beginning an exciting new project around customer complaint management.
And it’s not just the work that Camilla loves.
“I find the diversity of CR Powered by Epiroc fascinating and the opportunity to collaborate with the different teams on a day-to-day basis. I have been lucky enough to visit all our operational sites in Australia, despite Covid. I spend approximately 25% of my time in our Maryborough foundry, and I thoroughly enjoy being on site watching our products being made.”
When she’s not conducting quality audits, you can find Camilla spending time with her four-legged furry hero, Nero, in their Redcliffe neighborhood. They go for long walks on the beach, swimming when the water is warm enough, and have coffee at the waterfront, enjoying people and dog watching.